Showing posts with label macbook pro. Show all posts
Showing posts with label macbook pro. Show all posts
Eighteen*9
To follow up on my previous posts (two) on my macbook doing its very best to plummet into a swan dive and splatter itself across the pavement.I called up Apple Support who were all-round pretty unhelpful. After I described the issue, including the conclusion that I had arrived on and directing them to the documentation that I had found they essentially told me what I had resolved to do prior to calling which was visit a Apple Repair Center. So off I went, dropped the computer off and 3 days late my macbook was returned to me fully functional, although covered with grubby fingerprints which the service repair officer clearly felt did not require cleaning up.
Nonetheless the repair was free-of-charge due to an agreement between Apple and NVIDIA regarding the graphics card in this particular model of MBP. I was given an invoice for my records and I must say; had the nvidia agreement not covered the cost(s) of the repair I would have simply invested in a new laptop rather than suffer the repair costs.
Without going into specifics; the repair would have cost me a little over $2000, the macbook having only cost me $2449. No wonder nvidia decided to cover the repair costs - noone would bother repairing their computer at this cost and would no doubt seriously consider heading away from the Macbook Pro towards a computer with an alternative brand of graphics card. Personally I am a fan of NVIDIA, I have always found their performance superior to others like ATI. It was lucky that I pursued this straight-away as I now (as of Friday) have a 'full-time' job which requires that I have a personal laptop that I may work from.
So folks, a word of caution to those of you running a Macbook Pro manufactured between May 2007 and September 2008 with a NVIDIA GeForce 8600M GT graphics processor - if you do have an issue with the graphics performance, it is covered under this agreement for 4 years from the purchase date.
Labels:
apple,
macbook pro,
nvidia,
nvidia geforce 8600M GT,
repair
Eighteen*5
Finally hit a solution after a weekend of googling with my macbook pro issues!
Checked out the Apple Defects wiki and found some examples of what I am experiencing.
According to the site it is a graphics card failure, specifically the NVIDIA GeForce 8600M GT (present in my computer). It also directed me to another link on the Apple Support website which detailed the issue;
"In July 2008, NVIDIA publicly acknowledged a higher than normal failure rate for some of their graphics processors due to a packaging defect. At that same time, NVIDIA assured Apple that Mac computers with these graphics processors were not affected. However, after an Apple-led investigation, Apple has determined that some MacBook Pro computers with the NVIDIA GeForce 8600M GT graphics processor may be affected. If the NVIDIA graphics processor in your MacBook Pro has failed, or fails within four years of the original date of purchase, a repair will be done free of charge, even if your MacBook Pro is out of warranty.
What to look for:
What to look for:
- Distorted or scrambled video on the computer screen
- No video on the computer screen (or external display) even though the computer is on
- MacBook Pro 15-inch and 17-inch models with NVIDIA GeForce 8600M GT graphics processors
- MacBook Pro (17-Inch, 2.4GHz)
- MacBook Pro (15-Inch, 2.4/2.2GHz)
- MacBook Pro (Early 2008)
- These computers were manufactured between approximately May 2007 and September 2008
Products Affected
MacBook Pro, models with NVIDIA GeForce 8600M GT graphics processors"So now knowing this I can rest a bit easier I think. Instead of calling Apple I think I will just head down to the Apple Repair Center and take a print out of this information and that way when they check it out they should basically see that it is this particular issue and therefore the costs of the repair are covered under NVIDIA's agreement with Apple. Still not happy about it, but am pleased to find out that as far as I can tell - this is the issue and apparently it's quite common. So a quick announcement to y'all out there - if you bought a Macbook Pro during 2008, be prepared for the possibility of this happening to you.
See how I go tomorrow.
Labels:
apple,
failure rate,
faulty,
mac,
macbook pro,
nvidia,
nvidia geforce 8600M GT
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